IBM Maximo is one of the leading tools for maintenance and service management. Maximo combines facilities and service management in a unique way, thereby helping to reduce costs, minimize risks and increase responsiveness in such way as to increase service revenue. Maintenance organizations thus become strategic partners of the business units.

In every company, Maximo is applied in a specific way in order to support the processes of the company in an optimal way. From our own experience, but also through our customers' requirements, we know that this individual application method can further enhance additional functions or applications outside Maximo Standards and further increase the ergonomics and the efficiency of Maximo. Therefore, the EAM MaaS Package contains many small helpers such as a mobile application or an optimized time recorder.

We provide you with 2nd and 3rd level support to assist you in analyzing problems. Guaranteed accessibility at defined standby times as well as access to our ticket system are just two out of many advantages. Our support specialists are informed about the current configuration of your system environment, which greatly simplifies the analysis of the problem. You can view the troubleshooting steps and the documented findings directly in the ticket system. And if a problem cannot be solved immediately, a suitable specialist is called upon. In this way, we ensure that your problem is solved as quickly as possible to your complete satisfaction.

You may run the EAM MaaS Package on your own systems as well as on one of our data centers. In both cases, our specialists ensure that the systems are regularly checked and optimized.